Complaints Guidance
We take complaints seriously and are committed to improving the experience for all those that visit our venue. If you wish to file a complaint for any reason, please reach out to the relevant department (contact information below). Note that these are for non-safeguarding related concerns. If you have a safeguarding concern, please follow the guidance set out on our safeguarding page.
If you would like to take your complaint further, our General Manager, Stephen Morrison, may also be contacted at generalmanager@dukesmeadows.com.
