Who we are

Dukes Meadows is a Sports (Golf, Tennis and Ski) club operating under the private limited company, SAM Corporation Ltd, whose registered office address is located at Dukes Meadows, Dan Mason Drive, Chiswick, London, W4 2SH. We are registered in England under Company No 01892786. Our website address is: https://dukesmeadows.com.

We are committed to protecting your privacy and ensuring transparency in how we handle your data. This Privacy Policy outlines how we collect, use, store and protect your personal information in accordance with applicable data protection laws. By using our website or services, you acknowledge and agree to the practices described below regarding the collection, processing and safeguarding of your data.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Chatbot Usage and Data Collection

Our website features a chatbot (artificial intelligence) service to assist with enquiries. Please note:

  • The chatbot may process basic interaction data but will not request or store personal details (e.g., names, email addresses, etc…).
  • Avoid sharing sensitive or personal information through the chatbot. If support requires personal details, we will direct you to the appropriate contact method.
  • Chat interactions may be logged to improve service quality but are not shared with third parties for any reason.
  • Our chatbot service is provided by Jotform, which processes data in accordance with its own privacy policy. You can review their policy here.
  • Chat logs, if retained, are stored securely and only for as long as necessary.

While our chatbot aims to provide you with the most accurate information available, occasionally mistakes can occur. Information provided by the chatbot should not be considered final or legally binding. We reserve the right to correct, clarify or contradict any information given by the chatbot, if necessary.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Suggested text: Visitor comments may be checked through an automated spam detection service.